(LIVE ZOOM EVENT)
Turn Your Process Time Into Productive Time

Use Lean Six Sigma to reduce delays and focus on what matters
Join the live session on October 23, 2026 at 12PM EDT — and access practical Lean Six Sigma tools to help you diagnose process delays and focus improvement where it matters.

Process delays rarely come from just one bad step.
ASQ’s 2025 Lean Six Sigma guidance points to poor on-time delivery, low first-pass yield, and quality problems as signs that a process may need deeper diagnosis. Lean Six Sigma provides a structured way to measure what is happening, investigate the cause, and improve the process instead of repeatedly treating the symptom.
For organizations with work moving across multiple teams, systems, and departments, the actual work may only take a few hours while the full process takes days. Approvals, handoffs, rework, duplicate entry, unclear ownership, and bottlenecks can quietly add time and effort between the work.
Join Polished Geek for a live webinar on Lean Six Sigma and process improvement to learn how to uncover where that friction is happening, understand what is causing it, and determine which improvements are worth prioritizing.
Bonus Geeky Goodies!
Stay to the end for practical resources you can use to continue identifying and improving process problems after the webinar.
Attendees will receive Geeky Goodies designed to help teams diagnose process friction and focus improvement where it can make a meaningful difference.
Featured Speakers:

SpeakerRoy DawesSr. Process ConsultantPolished Geek
PanelistDeb Cinkus, PMPFounder & CEOPolished Geek
HostMichael HarrisonSr. Process ConsultantPolished Geek
PanelistShae TrievelCustomer Success ManagerPolished Geek
What You’ll Learn:
- How to recognize common process problems in day-to-day operations
- Where delays, rework, handoffs, duplicate entry, approval bottlenecks, and unclear ownership tend to appear
- How to map a cross-functional process to see how work moves between people, teams, and systems
- The difference between active work time, wait time, and total cycle time
- Why the visible process problem may not be the real cause
- How to use the 5 Whys to investigate root causes
- How to prioritize process improvements based on impact and effort
- What to measure after making a change to determine whether the process improved
Who Should Attend:
This webinar is for people responsible for how work gets done across teams, systems, and departments, especially when processes have become slower, harder to manage, or more complicated as the organization has grown.
- Operations and Operational Excellence
- Process and Continuous Improvement
- Business Systems and IT
- PMO, Project, and Program Management
- Digital Transformation
- Finance
- Sales Operations and Marketing Operations
- Customer Operations and Customer Experience
- Business Analysis
- Department and Workflow Ownership
Best fit: Mid-market and enterprise organizations with repeatable processes spanning multiple teams, systems, or departments. It is particularly relevant for organizations that are scaling, automating workflows, implementing new systems, redesigning processes, or working to improve operational efficiency.
Register for the live event & get Geeky Goodies!
