Client Logins & Resources

Need help?

If you are enrolled in a Joomla Royalty Care Plan, you can open a support request easily, right from the backend of your website.

Look for our private chat icon in the lower right hand side of the screen when you're logged in.

Or visit the PG Monday.com client portal to open a new request.

For urgent situations, call us at 919-275-0676.

Project & Request Management

Everything at Polished Geek happens on Monday.... Monday.com, that is.

Starting Q1 2019, Polished Geek is launching a new client-facing project management system hosted by Monday.com. Seamlessly connected to our internal project management system JIRA, the PG Monday.com portal will let you quickly add requests, view progress, collaborate closely with our team and track tasks assigned to you.

Want to book a free consultation or set up a time to chat?

Choose a meeting time here (30 minutes).

Existing clients may also schedule 1 hour Digital Strategy / Consulting meetings here (Existing clients only, please).

Product & Client Documentation

If you have been assigned a private client documentation space for your company, login here at PG Docs to view, edit or download your documentation.

We also have publicly available Joomla extension documentation available for all of our open source extensions.

Hmmm... something seems not quite right?

Check to see if all Polished Geek systems are Go on our Status Page.

Find out if we have any known issues with our hosting data center or any internal PG system.

Have questions about your invoice?

Need a copy of a paid receipt?

Effective January, 2019, Polished Geek has switched to using Stripe Billing for all invoices and recurring subscriptions (such as care plans, hosting, etc.)

For any billing questions or issues, please message us and we'll be happy to help.