We've gathered the most commonly needed system links together in one dashboard for you.

If you need something and don't find it here, we'll be glad to help. Just use the green chat bubble below to reach out, call us at 919-275-0676 or contact us through this website.

Support

Open a new request at the PG Monday.com client portal

Need help?

If you are enrolled in a Joomla Royalty Care Plan, you can open a support request easily, right from the backend of your website.

Look for our private chat icon in the lower right hand side of the screen when you're logged in.

Or visit the PG Monday.com client portal to open a new request.

For urgent situations, call us at 919-275-0676.

Projects

Visit the Polished Geek Monday.com client portal

Project & Request Management

Everything at Polished Geek happens on Monday.... Monday.com, that is.

Starting Q1 2019, Polished Geek is launching a new client-facing project management system hosted by Monday.com. Seamlessly connected to our internal project management system JIRA, the PG Monday.com portal will let you quickly add requests, view progress, collaborate closely with our team and track tasks assigned to you.

Schedule a Meeting

Schedule a Meeting with Polished Geek

Want to book a free consultation or set up a time to chat?

Choose a meeting time here (30 minutes).

Existing clients may also schedule 1 hour Digital Strategy / Consulting meetings here (Existing clients only, please).

Documentation

Client & Extension Documentation - Polished Geek

 

Product & Client Documentation

If you have been assigned a private client documentation space for your company, login here at PG Docs to view, edit or download your documentation.

We also have publicly available Joomla extension documentation available for all of our open source extensions.

Status

  Check Polished Geek Status

Hmmm... something seems not quite right?

Check to see if all Polished Geek systems are Go on our Status Page.

Find out if we have any known issues with our hosting data center or any internal PG system.

Billing

We use Stripe (effective 2019)

Have questions about your invoice?

Need a copy of a paid receipt?

Effective January, 2019, Polished Geek has switched to using Stripe Billing for all invoices and recurring subscriptions (such as care plans, hosting, etc.)

For any billing questions or issues, please message us and we'll be happy to help.

Looking for an application or tool that Polished Geek recommended to you?

Need something else?

Are you an existing client and need something not listed here?

Send us a message or use the green chat bubble in the bottom right.

Get in Touch