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Joomla Royalty Website Care Plans

Joomla Royalty Website Care Plans

Because you - and your business - deserve better than ordinary Joomla website maintenance.

Your website is your online castle, the worldwide home for your business and your brand.

Defend it. Improve it. Expand it. Together we can conquer the world.

Your website is special and deserves the best. We think you do too.

When you enroll in one of our Joomla Royalty Website Care Plans, you won't be one of hundreds or thousands of nameless, faceless clients who get pushed through an assembly line of routine maintenance each month. Instead you will become one of an exclusive group of clients who enjoy a premium level of personal attention from our dedicated website care team.

Learn more about the full suite of services you'll enjoy with Joomla Royalty Website Care below.

Hover over each icon to learn more about our care plan benefits.

Estate Plan Features (included in all plans)

Joomla Updates

Joomla Updates

Joomla Updates

We closely follow Joomla development news & automatically update your site to the latest version for your Joomla series, ensuring you have the most recent security fixes & protections.

Extension Updates

Extension Updates

Extension Updates

We'll update your standard 3rd party extension software. [Customized extensions require premium plan level; Commercial 3rd party extensions require Client subscription, not included.]

Hosting

hosting PGcolors

Hosting

All of our care plans include fast Joomla-optimized hosting with pure SSD storage. Depending on your care plan, you'll get premium high performance shared hosting or a private Cloud VPS.

Content Updates

Content Updates

Content Updates

You have more important things to do for your business than change out pictures, update text or add new content on your website. Let us handle it for you!

Cloud Backups

Cloud Back-ups

Cloud Back-ups

A fully installable copy of your website and data are stored securely & safely off server, in the Amazon AWS cloud.

EasySupportSM

Easy Support Screenshot Tool

EasySupport Screenshot Tool

Quick, simple & seamless. With a few clicks bring up our integrated screenshot tool on your site, describe the problem & click Send! Watch the video to learn more.

Hacked Site Recovery

Hacked Site Recovery

Hacked Site Recovery

We've got your back: If your site is ever hacked while covered under one of our website care plans, we'll fix it, no matter what, at no extra cost. Now that's true peace of mind.

Security Audits

Security Audits

Security Audits

Regular deep scan security audits check every file in your website for malicious code, backdoors, spam hacks & more. We use Joomla-specific security scans to catch potential problems other security tools miss.

Uptime Monitoring

Uptime Monitoring

Uptime Monitoring

Enterprise level monitors check your site every minute to ensure it's up & running. If it's down, our Geeks are alerted with emails, SMS & mobile alerts to fix it fast, 24/7/365.

Regular Reports

Written Care Plan Reports

Care Plan Reports

Whenever we modify or upgrade your site, or if there's a problem we correct, we'll send you a written report that month. It will explain what happened, what we did, and why we took action.

Realm Plan members also get these features:

Dev Quick Fixes

Dev Quick Fixes

Dev Quick Fixes

Uh oh! Broke your site & have no idea how to fix it? Need technical assistance from a PHP, MySQL or CSS developer? Get help fast with a Quick Dev Fix.

Visitor Heatmaps

Heatmaps

Heatmaps

Uncover hidden problems on your website. While Google Analytics are useful, heatmaps take you to the next level. Find out what's getting noticed - and what's not - on key pages.

Fix Broken Links

Fix Broken Links

Fix Broken Links

We automatically scan your entire site each month for broken internal & external links & fix 'em all. No more embarrassing links-to-nowhere on your site.

Performance Dashboard

Dashboard

Dashboard

View all the important stats for your business' online performance in one custom private dashboard. Includes web analytics, social media and more.

Kingdom Plans include everything you see above, plus:

DirectSupportSM Chat

Direct Support Intercom

Direct Support Intercom

The ultimate in Joomla Royalty support with our DirectSupport admin channel. Right within your Joomla administration site, while you work. Watch the video.

VIP Support

VIP Support

VIP Support

Exclusive top level VIP treatment, for Kingdom and Empire members only. Go to the front of the line every time, and get faster committed SLAs for your content changes, dev fixes & more.

Optimize Performance

Optimize Performance

Optimize Performance

New browser versions come out every month & your website is constantly evolving. Stay ahead with our optimization program: Improve page speed, optimize images, JavaScript, CSS & more.

Digital Strategy

Digital Strategy

Digital Strategy

Private customized guidance & consulting to maximize the value of your online investment. Each strategy session is 1 hr packed with feedback, advice & action plans for your business.

Custom Code Updates

Custom Extension Updates

Custom Extension Updates

Choose our Kingdom or Empire plan to get upgrades for your customized 3rd party or bespoke extensions [same Joomla version series only].

eCommerce Support

Ecommerce Support

eCommerce Support

What your eCommerce website needs: PCI compliance support, shipping & payment method troubleshooting, product catalog maintenance & more [subject to plan level].

Empire Plans include it all, for the Ultimate in website care

Customer Tracking

Customer Tracking Analytics Integration - Joomla Intercom

Customer Tracking Analytics

Maximize customer retention & increase conversions. Truly know your customers. Custom tracking of customer actions & events on your website, in real time.

Premium SEO Reports

Premium SEO Reports

Premium SEO Reports

Forget smoke & mirrors SEO. Get detailed, actionable SEO data for your business & rise to the next level. Find out what your competitors are doing for SEO too!  View a sample report.

Visitor Recordings

Visitor Recordings

User Behaviour Recordings

Google Analytics only tell a small part of the story. We anonymously record & study visitor sessions, for better insight into ways to improve the customer experience.

Ecommerce Usability

Ecommerce Usability

Ecommerce Usability

Detailed analysis & performance monitoring of your eCommerce store & checkout process. Continuous refinement to increase conversions & reduce cart abandonment.

Training Webinars

Training Webinars

Training Webinars

Uniquely tailored to you & your business. Each month we set training goals, then deliver live training by webinar on topics most relevant to you. Learn more about Joomla, eCommerce, marketing or many other topics.

Choose your Royalty Care Plan below

Joomla Royalty Website Care Plans - security, maintenance and support for Joomla websitesDon't worry, you won't be locked in. You can upgrade or downgrade your plan easily as your business needs change.

All plans are billed month to month, in advance.

If you would like to learn about our prepaid annual pricing, contact us for details.

 

Estate
$ 580
per month
(2 now available)

A great starter plan that includes $1050 in monthly services to defend your online estate. Good for personal or micro-business Joomla sites.

Superior managed hosting
Core Joomla updates
Extension updates (non-custom)
Weekly offsite backups
Monthly deep scan security audit
Hacked site recovery guarantee
Uptime monitoring
Written Care Plan Reports
EasySupport screenshot tool
2 Content updates / month
Apply Now
Realm
$ 780
per month
(1 available)

A balance of services designed for small to medium businesses. Protect and nurture your realm with $1650 value of services per month.

Superior managed hosting
Core Joomla updates
Extension updates (non-custom)
Daily offsite backups
Weekly deep scan security audit
Hacked site recovery guarantee
Uptime monitoring
Written Care Plan Reports
EasySupport screenshot tool
4 Content updates / month
1 Quick Dev Fix / month
Scan & fix broken links
Images performance optimization
Core web presence dashboard
Apply Now
Kingdom
$ 1280
per month
(2 now available)

Most popular plan including over $2950 in services per month. Recommended if you want your kingdom to flourish and prosper online.

VPS managed hosting
Core Joomla updates
Extension updates (non-custom)
Daily offsite backups
Weekly deep scan security audit
Hacked site recovery guarantee
Uptime monitoring
Written Care Plan Reports
EasySupport screenshot tool
6 Content updates / month
2 Quick Dev Fixes / month
Scan & fix broken links
Sitewide performance optimization
Read-only web presence dashboard
Extension updates (customized)
eCommerce support eligible
VIP priority support
DirectSupport admin channel
User focus Homepage heatmap
1 Digital Strategy call / month
Apply Now
Empire
$ 2880
per month
(2 now available)

For those who demand the very best for their business. This plan includes a whopping $6750 in premium Joomla services each month.

VPS SSD managed hosting
Core Joomla updates
Extension updates (non-custom)
Daily offsite backups
*Daily* deep scan security audits
Hacked site recovery guarantee
Uptime monitoring
Written Care Plan Reports
EasySupport screenshot tool
15 Content updates / month
5 Quick Dev Fixes / month
Scan & fix broken links
Sitewide performance optimization
Enterprise web presence dashboard
Extension updates (customized)
eCommerce support eligible
VIP priority support
DirectSupport admin channel
User focus heatmaps (10 pages)
2 Digital Strategy calls / month
Intercom customer tracking analytics integration
eCommerce Usability Analysis
Site visitor behavior recordings
Premium SEO Reports, with extensive Competitor Information
Monthly Q&A / Training webinars
Apply Now

Joomla Royalty Website Care Plans - Security, Support, Maintenance and Growth

You, your business and your Joomla website deserve more. Much more.