Joomla Website Care Plans | Polished Geek

Royalty Care Plan Logo

Your website is special and deserves the best. We think you do too.

When you enroll in one of our Joomla Royalty Website Care Plans, you won't be one of hundreds or thousands of nameless, faceless clients who get pushed through an assembly line of routine maintenance each month.

Instead you will become one of an exclusive group of clients who enjoy a premium level of personal attention from our dedicated website care team.

We help solve all of your website challenges so you can focus on your core business.

Here are a few examples of what our full-featured website maintenance and support includes:

Update content on your site (content writing services may require an extra fee depending on your plan level)
Install and configure new Joomla extensions
Provide individual Joomla administrator training via live virtual meetings and webinars
Take over where your previous developer left off
Temporarily fill in for your Joomla technical support while you seek to replace in-house staff
Fix broken extensions
Resolve extension and template conflicts
Fix content that is "misbehaving" and not displaying on the frontend as you intend
Help you migrate to a new extension or approach that better suits your needs. For example, if your previous developer hard coded a slideshow on your homepage, we can help you move to a Joomla module extension that will be much easier for you to maintain on your own.
Provide knowledgeable Joomla consulting. We'll research and make recommendations for extensions based on your exact requirements.
Provide site performance reviews and improvements
Analyze your site for marketing opportunities
Audit the security of your website and provide proactive security services
Handle pretty much anything you need for an existing Joomla website.

Think of us as your remote in-house web developer resource. Our dedicated Joomla experts can take site support and maintenance completely off your hands, plus help you improve your website, month after month.

Learn more about the full suite of services you'll enjoy with Joomla Royalty Website Care.

Click each icon below to learn more about our care plan benefits.

And if you have questions, contact us or check out our Joomla Care Plans FAQ

All Royalty Care plans include:

VIP Support

Exclusive top level VIP treatment. Go to the front of the line every time. Get faster committed SLAs for your content changes, dev fixes & more.

Optimize Performance

New browser versions come out every month & your website is constantly evolving. Stay ahead with our optimization program: Improve page speed, optimize images, JavaScript, CSS & more.

Digital Strategy

Private customized guidance & consulting to maximize the value of your online investment. Each strategy session is 1 hr packed with feedback, advice & action plans for your business.

Direct Support

The ultimate in Joomla Royalty support with our DirectSupport admin channel. Chat with our team right within your Joomla administration site, while you work.

CloudApp Tool

Screenshot & Video Tool

All plans come with a free CloudApp account to make it quick & easy to add screenshots & video clips to your requests.

eCommerce Support

What your eCommerce website needs: Expert Joomla eCommerce web development & marketing specialists to help you sell more.

Security Audits

Deep Scan Security Audits

Regular security audits check every single file in your site for malicious code, backdoors, spam hacks & more. Joomla-specific security scans catch potential problems other security tools miss.

Dev Quick Fixes

Dev Quick Fixes

Uh oh! Broke your site & have no idea how to fix it? Need technical assistance from a PHP, MySQL or CSS developer? Get help fast with a Quick Dev Fix.

Custom Code Updates

Custom Extension Updates

Choose our Empire plan to get upgrades for any customized 3rd party or bespoke extensions not written by Polished Geek [same Joomla version series only].

Content Updates

You have more important things to do for your business than change out pictures, update text or add new content on your website. Let us handle it for you!

Cloud Backups

A fully installable copy of your website and your valuable data are stored securely & safely off server, in the Amazon AWS cloud - automatically.

Joomla Updates

We closely follow Joomla development news & automatically update your site, ensuring you have the most recent security fixes & protection.

Extension Updates

We'll update your standard Joomla 3rd party extension software & test your site for compatibility. (Commercial extensions require paid subscription at additional cost.)

Uptime Monitoring

Enterprise level monitors check your site every minute to ensure it's up & running. If it's down, our Geeks are alerted with emails, SMS & mobile alerts to fix it fast, 24/7/365.

Hacked Site Recovery

Hacked Site Recovery Guarantee

We've got your back: If your site is ever hacked while covered under one of our website care plans, we'll fix it, no matter what, at no extra cost. Now that's true peace of mind.

Fix Broken Links

We automatically scan your entire site each month for broken internal & external links & fix 'em all. No more embarrassing links-to-nowhere on your site.

Hosting

Joomla Hosting

All of our care plans include fast Joomla-optimized hosting with pure SSD storage. We fully manage your private cloud VPS hosting so you have one point of contact for your website.

For the ultimate in website care, our Empire Plan also includes:

Visitor Behavior Heatmaps

Visitor Heatmaps

Uncover hidden problems on your website. While Google Analytics are useful, heatmaps take you to the next level. Find out what's getting noticed - and what's not - on key pages.

eCommerce Usability

Google Analytics only tell a small part of the story. We anonymously record & study visitor sessions, for better insight into ways to improve the customer experience.

Custom Google Analytics

Google Analytics

A 138-point Google Analytics Audit, plus custom implementation of Google Analytics events, goals & reports to better manage your business & your marketing.

Marketing Integrations

Marketing automation is proven to maximize customer retention & increase conversions. Connect your site to Drip, Infusionsoft, external CRMs & more.

1:1 Training Webinars

Training Webinars

Uniquely tailored to you & your business. Monthly we set training goals, then deliver live training on topics most relevant to you. Learn more about Joomla, eCommerce, marketing & many other topics.

Visitor Recordings

User Behavior Recordings

Google Analytics only tells a bit of the story. We anonymously record & study visitor sessions in detail, for better insight into ways to improve your customers' experience.

Premium SEO Reports

Forget smoke & mirrors SEO. Get detailed, actionable SEO data for your business & rise to the next level. Find out what your competitors are doing so you can stay ahead of the pack.

Choose your Royalty Care Plan below

Kingdom
$1380
Most popular plan including over $3250 in services per month. Recommended if you want your kingdom to flourish and prosper online.
VPS SSD managed hosting
Core Joomla updates
3rd party extension updates (non-customized)
Daily offsite backups
Weekly deep scan security audit
Hacked site recovery guarantee
Uptime monitoring
CloudApp Screenshot Tool
8 Content updates / month
3 Quick Dev Fixes / month
Scan & fix broken links
Sitewide performance optimization
Custom code updates (if developed by Polished Geek)
eCommerce support
VIP priority support
DirectSupport admin channel
User focus Homepage heatmap
1 Digital Strategy call / month
Apply Now

Empire
$2980
For those who demand the very best for their business. This plan includes a whopping $6950 in premium Joomla services each month.
VPS SSD managed hosting
Core Joomla updates
3rd party extension updates (non-customized)
Daily offsite backups
*Daily* deep scan security audits
Hacked site recovery guarantee
Uptime monitoring
CloudApp Screenshot Tool
15 Content updates / month
6 Quick Dev Fixes / month
Scan & fix broken links
Sitewide performance optimization
Custom code updates (all customizations, even by other developers)
eCommerce support
VIP priority support
DirectSupport admin channel
User focus heatmaps (10 pages)
2 Digital Strategy calls / month
Marketing Integration Setup
eCommerce Usability Analysis
Site visitor behavior recordings
Premium SEO Reports, with extensive competitor Information
Monthly Q&A / Training webinars
Google Analytics Audit & Custom Setup
Apply Now

Contact us to see if a Royalty Care Plan is right for you.

Royalty Care Plan Logo You - and your business - deserve better than ordinary Joomla website maintenance.

Your website is your online castle, the worldwide home for your business and your brand.

Defend it. Improve it. Expand it. Together we can conquer the world.

Questions first?

Check out the Joomla Care Plans FAQ

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A digital marketing agency specializing in eCommerce CRO (conversion rate optimization), marketing automation, website personalization and custom web development.

500 Westover Drive, Suite 6832, Sanford, North Carolina 27330

919-275-0676

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