Royalty Care Plan Logo

Your website is special and deserves the best. We think you do too.

When you enroll in one of our Joomla Royalty Website Care Plans, you join an exclusive group of clients who enjoy the highest level of personal attention from our dedicated website care team.

You'll get personalized and attentive website support, every time.

Let us take on all your website challenges. Stop stressing about your website, so you can focus on your business.

 

Here are a few examples of what our full-featured website maintenance and support include:

  • Proactively monitor your site for security holes, hacks and vulnerabilities with regular security audits
  • Provide 24/7/265 emergency support if your site goes down
  • Update content on your site, freeing you up for more important business priorities
  • Install and configure new Joomla extensions
  • Provide individual Joomla administrator training via live virtual meetings and webinars
  • Take over where your previous developer left off
  • Extend the power of your in-house staff with expert Joomla technical support
  • Fix broken extensions
  • Resolve extension and template conflicts
  • Fix pages that are not displaying on the frontend correctly
  • Help you migrate to a new extension or approach that better suits your needs. For example, if your previous developer hard coded a slideshow on your homepage, we can help you move to a Joomla module extension that will be much easier for you to maintain on your own.
  • Provide knowledgeable Joomla consulting. For example, we'll do the legwork of researching and making recommendations for new Joomla extensions, based on your exact business and technical requirements.
  • Provide site performance reviews and implement improvements for site speed and stability
  • Analyze your site for marketing opportunities
  • Handle pretty much anything you need to keep your Joomla site performing its best
 

Think of us as your remote in-house web developer resource. Our dedicated Joomla experts can take site support and maintenance completely off your hands, plus help you improve your website, month after month.

 

Learn more about the full suite of services you'll enjoy with Joomla Royalty Website Care.

Click each icon below to learn more about our care plan benefits.

And if you have questions, contact us and we'll be happy to help.

All Royalty Care plans include:

VIP Access

VIP Access

VIP Access

Royalty Care Plan clients receive exclusive VIP treatment. Go to the front of the line every time. Get faster committed SLAs for your content changes, dev fixes & more.

Optimize Performance

Optimize Performance

Optimize Performance

New browser versions come out every month & your website is constantly evolving. Stay ahead with our optimization program: Improve page speed, optimize images, JavaScript, CSS & more.

Digital Strategy

Digital Strategy

Digital Strategy

Private customized guidance & consulting to maximize the value of your online investment. Each strategy session is 1 hr packed with feedback, advice & action plans for your business.

Personal Support

Personal Support

Personal Support

You'll receive a private, customized support portal, with unlimited users for your team.
Working with Polished Geek is always simple, collaborative & transparent.

CloudApp Tool

CloudApp - Screenshot & Video Tool

Screenshot & Video Tool

All plans come with a free CloudApp account to make it quick & easy to add screenshots & video clips to your requests.

eCommerce Support

eCommerce Support

eCommerce Support

What your eCommerce website needs: Expert Joomla eCommerce web development & marketing specialists to help you sell more.

Security Audits

Security Audits

Deep Scan Security Audits

Regular security audits check every single file in your site for malicious code, backdoors, spam hacks & more. Joomla-specific security scans catch potential problems other security tools miss.

Dev Quick Fixes

Developer Quick Fixes

Dev Quick Fixes

Uh oh! Broke your site & have no idea how to fix it? Need technical assistance from a PHP, MySQL or CSS developer? Get help fast with a Quick Dev Fix.

Custom Code Updates

Custom Extension Updates

Custom Extension Updates

Choose our Empire plan to get upgrades for any customized 3rd party or bespoke extensions not written by Polished Geek [same Joomla version series only].

Content Updates

Website Content Updates

Content Updates

You have more important things to do for your business than change out pictures, update text or add new content on your website. Let us handle it for you!

Cloud Backups

Cloud Backups

Cloud Backups

A fully installable copy of your website and your valuable data are stored securely & safely off server, in the Amazon AWS cloud - automatically.

Joomla Updates

Joomla Updates

Joomla Updates

We closely follow Joomla development news & automatically update your site, ensuring you have the most recent security fixes & protection.

Extension Updates

Extension Updates

Extension Updates

We'll update your standard Joomla 3rd party extension software & test your site for compatibility. (Commercial extensions require paid subscription at additional cost.)

Uptime Monitoring

Uptime Monitoring

Uptime Monitoring

Enterprise level monitors check your site every minute to ensure it's up & running. If it's down, our Geeks are alerted with emails, SMS & mobile alerts to fix it fast, 24/7/365.

Hacked Site Recovery

Hacked Site Recovery Guarantee

Hacked Site Recovery Guarantee

We've got your back: If your site is ever hacked while covered under one of our website care plans, we'll fix it, no matter what, at no extra cost. Now that's true peace of mind.

Hosting

Joomla Hosting

Joomla Hosting

All of our care plans include fast Joomla-optimized hosting with pure SSD storage. We fully manage your private cloud VPS hosting so you have one point of contact for your website.

For the ultimate in website care, our Empire Plan also includes:

Visitor Behavior Heatmaps

Visitor Heatmaps

Visitor Heatmaps

Uncover hidden problems on your website. While Google Analytics are useful, heatmaps take you to the next level. Find out what's getting noticed - and what's not - on key pages.

eCommerce Usability

eCommerce Usability

eCommerce Usability

Google Analytics only tell a small part of the story. We anonymously record & study visitor sessions, for better insight into ways to improve the customer experience.

Custom Google Analytics

Custom Google Analytics

Google Analytics

A 200+-point Google Analytics Audit plus custom implementation of Google Analytics events, goals & reports to better measure your marketing ROI.

Marketing Integrations

Marketing Integrations

Marketing Integrations

Marketing automation is proven to maximize customer retention & increase conversions.  Connect your site to Drip, Infusionsoft, external CRMs & more.

1:1 Training Webinars

Training Webinars

Training Webinars

Uniquely tailored to you & your business. Monthly we set training goals, then deliver live training on topics most relevant to you. Learn more about Joomla, eCommerce, marketing & many other topics.

Visitor Recordings

User Behavior Recordings

User Behavior Recordings

Google Analytics only tells a bit of the story. We anonymously record & study visitor sessions in detail, for better insight into ways to improve your customers' experience.

Premium SEO Reports

Premium SEO Reports

Premium SEO Reports

Forget smoke & mirrors SEO. Get detailed, actionable SEO data for your business & rise to the next level. Find out what your competitors are doing so you can stay ahead of the pack.

Choose your Royalty Care Plan below

  • Kingdom
  • $1580
  • Most popular plan including over $3650 in services per month. Recommended if you want your kingdom to flourish and prosper online.
  • VPS SSD managed hosting
  • Core Joomla updates
  • 3rd party extension updates (non-customized)
  • Daily offsite backups
  • Weekly deep scan security audit
  • Hacked site recovery guarantee
  • Uptime monitoring
  • CloudApp Screenshot Tool
  • 8 Content updates / month
  • 3 Quick Dev Fixes / month
  • Scan & fix broken links
  • Sitewide performance optimization
  • Custom code updates (if developed by Polished Geek)
  • eCommerce support
  • VIP priority support
  • Personalized Support System (unlimited accounts)
  • User focus Homepage heatmap
  • 1 Digital Strategy call / month
  • Apply Now
  • Empire
  • $3980
  • For those who demand the very best for their business. This plan includes a whopping $7950 in premium Joomla services each month.
  • VPS SSD managed hosting
  • Core Joomla updates
  • 3rd party extension updates (non-customized)
  • Daily offsite backups
  • *Daily* deep scan security audits
  • Hacked site recovery guarantee
  • Uptime monitoring
  • CloudApp Screenshot Tool
  • 15 Content updates / month
  • 6 Quick Dev Fixes / month
  • Scan & fix broken links
  • Sitewide performance optimization
  • Custom code updates (all customizations, even by other developers)
  • eCommerce support
  • VIP priority support
  • Personalized Support System (unlimited accounts)
  • User focus heatmaps (10 pages)
  • 2 Digital Strategy calls / month
  • Marketing Integration Setup
  • eCommerce Usability Analysis
  • Site visitor behavior recordings
  • Premium SEO Reports, with extensive competitor Information
  • Monthly Q&A / Training webinars
  • Google Analytics Audit & Custom Setup
  • Apply Now

Royalty Care Plan Logo

Contact us to see if a Royalty Care Plan is right for you.

You - and your business - deserve better than ordinary Joomla website maintenance.

Your website is your online castle, the worldwide home for your business and your brand.

Defend it. Improve it. Expand it. Together we can conquer the world.

Get in Touch